Dongfeng Cummins and Shaanxi Automobile Baohua Group signed an export cooperation plan of 2000
In June 2018, Dongfeng Cummins signed an Algerian export cooperation plan with Shaanxi Automobile Baohua Group. In early August 2018, it completed the delivery of the first batch of 200 engine orders, and will complete 2,000 batch orders in 2019.
In January 2019, the vehicles were delivered as assembly parts to the Shaanxi Automobile Parts Assembly Plant in the industrial park of Setif Province, Algeria, where they will be fitted into complete vehicles and enter the Algerian market. This is the first time Dongfeng Cummins has cooperated with domestic automakers to assemble vehicles in the form of assembled parts. It has put forward higher requirements in terms of sales, service and quality for “Dongkang Manufacturingâ€. The challenge of deduction.
Assembly shop in Algeria
In order to lay the first shot into the Algerian market, the 200 prototypes in the industrial park of Setif Province were successfully guaranteed to be assembled and delivered. The Dongfeng Cummins overseas sales department immediately dispatched the support personnel to the Shaanxi Automobile Parts Assembly Factory. The customer provides on-site support and post-service guarantee to ensure timely response, accurate communication and quick resolution!
On-site operation guidance
On March 14, 2019, the first light truck equipped with Dongfeng Cummins engine was officially put on the assembly line. In the production process, the assembler feedback, due to the limitations of the operating space, the installation of some parts of the engine is difficult. The Dongfeng Cummins stationed engineer arrived at the scene for the first time. Actually observed the whole operation process at the station, and then combined with his own experience in the whole vehicle operation, made recommendations to the customer site responsible person, and adjusted the installation process sequence to solve the problem. The current operation is difficult. This proposal not only effectively solved the problem of difficult installation of workers, but also shortened the overall assembly time of the station from the original 5 minutes to less than 1 minute. The customer praised: professional problems must be solved by professional people.
Dong Jin Cummins station engineer Sun Jinwei at the scene
Actively prepare and prepare service spare parts list for customers; assist customers to develop service guarantee plans; actively coordinate customers to solve various types of faults occurring during loading, and at the same time establish fault handling accounts and communicate with customers on a regular basis... The stagnation work is based on the customer's point of view, thinking of what the customer thinks, and urgency for the customer.
The overseas market is large and complex. Each country has its own cultural background and market characteristics. This is not easy for Dongfeng Cummins and vehicle manufacturers who are going out to face the challenges of the international market. In the face of ever-changing overseas markets, Dongfeng Cummins can only spread good products and services to all parts of the world with the same attitude of refinement and good professionalism.
Reading volume: Source: Cummins DCEC Author: Cold autumnsilicone free antifoams,silicone powder free antifoams,non silicone defoamer,non silicone antifoam
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